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Privacy collection notice for customer due diligence.
This privacy collection notice from Elders Real Estate Ararat & Elders Real Estate Stawell outlines why we collect your personal information, what we collect, how we collect it and who we share it with. Why we need to collect your information: We collect your personal information to comply with the ‘Customer Due Diligence’ requirements in the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (AML/CTF Act). This includes to: for example: • establish and verify your identity before providing certain services to you or the person you are acting on behalf of • assess and manage potential money laundering, terrorism financing, proliferation financing risks or related compliance risks associated with the provision of our services • make reports required by law under the AML/CTF Act • meet record keeping obligations under the AML/CTF Act.
What personal information we collect. We collect the following types of personal information: • Types of personal information you collect for Customer Due Diligence, for example: o your full name, date of birth, residential address o photo ID and unique identifier, such as a passport or driver’s licence number We also collect the following sensitive information: • Types of sensitive information, for example: whether you are a member of any political associations, professional or trade associations may be used to verify your occupation or determine whether you are a politically exposed person.
How we collect your information. We will generally collect your personal information by using the following methods, for example: • Whether personal information is collected directly. • Whether the personal information will be collected by another entity. For example, if you use a third party identity verification service to collect personal information on your behalf, explain this and provide the name of the entity. • Collecting personal information from other sources such as from registers of companies, trusts, or public records (such as court records, regulatory filings, land registries), financial institutions or professional intermediaries. • Collect personal information from another individual, unless doing so would be an interference with the privacy of that individual (see para 5.11 of Chapter 5 of the OAIC’s APP guidelines for more information).
Who we may share your information with: We usually disclose personal information to ‘third-parties to assist with AML/CTF obligations including identity verification and storage’. We may also share your personal information with AUSTRAC or an entity in our AML/CTF reporting group First AML to meet our legal and regulatory obligations under the AML/CTF Act or the AML/CTF Rules. What happens if we cannot collect your information: If you do not provide us with your personal information, we may not be able to verify your identity and provide you (or the person you are acting on behalf of) with the services you have requested.
Your privacy rights and our privacy policy: Our Privacy Policy contains further information about how we will handle your personal information and how you can access and correct your personal information. It also outlines how to lodge a complaint and how that complaint will be managed if you are concerned about how we handled your information, please contact Elders Real Estate Ararat (03) 5352 4338. How to contact us about your privacy: Elders Real Estate Ararat, 167 Barkly Street, Ararat VIC 3377. Phone: (03) 5352 4338 Email: info@eldersararat.com.au.
